Importing dates from Arbiter

Do you struggle moving assignments from Arbiter into your personal calendar? Here are some suggestions that may be helpful.

After you accept the games in Arbiter from your assigner, you need to move them to your personal calendar so that you can manage your personal, business, and officiating life. You will get assignments in two different ways from your assigner.

  • A block of games (like 3 games in a row for Rec games)
  • An individual high school or middle school game (or multiple individual games that are spread out over the season)

The technique is essentially the same regardless but you need to make sure you understand the dates of your new games as opposed to your previously imported games. This isn’t a problem for your first import but it will be a nuisance as you add new games to your schedule. You don’t want to import the same game twice!

In the upper left-hand corner of Arbiter, you will see Outlook Export. I realize that it says Outlook but don’t worry about that. If you are not using Outlook it will work just fine. Click that link:


Arbiter will then ask you for dates that you want to export. You can type it into the boxes or you can click on the calendar button for a visual display. It is EXTREMELY important that you do not export games twice so make sure your date range is ONLY for your newly assigned games. After you select your date range, save the file to your desktop.

Putting games into Outlook

Your exported games will now be in a CSV file on your desktop. It is easy to import those dates to Outlook but the technique will vary depending on your version of Outlook. In general, these are the steps:

  • Open Microsoft Outlook
  • Select “Import from another program or file” and click Next.
  • Select “Comma Separated Values (Windows)” and click Next.
  • Find the .csv file you just downloaded and select “Do not import duplicate items” then click Next (warning – just because you say don’t import duplicates if you have duplicates it still may import them. Outlook isn’t smart enough to always detect a duplicate if imported from CSV).
  • Select Calendar and click Next.
  • The next window will have a title that says ‘The following actions will be performed:’ above an option to ‘Import the “(filename).csv” into folder: Calendar.’
  • Check that box and and click on ‘Import “(filename).csv” into folder: Calendar’
  • From there, click and drag needed fields from the left window into the right window. It is fairly self-explanatory, but the basic corresponding fields are below:
    • SUBJECT to Subject
    • START_DATE to Start Date
    • START_TIME to Start Time
    • END_TIME to End Time
    • DESCRIPTION to Description
    • LOCATION to Location
    • And if you’d like Outlook to place a reminder: REMINDER_ON_OFF to Reminder On/Off
    • Click OK
  • Then Click Finish

Putting games into Google Calendar

If you are using Google Calendar for your calendar then you are still good. This is happening more and more frequently since Android phones come with Google Calendar.

Open your Google Calendar in a browser. Click on the gear icon in the upper right corner and open the settings page on the dropdown menu. Immediately under Calendar Settings will see a link to Calendars – click that link. On the left side, in the middle of the information, you will see Import Calendar (it will be right beside a button to create a new calendar). Click that Import Calendar link, select your newly downloaded CSV file and it will bring in your newly assigned games into your Google Calendar. You do not need to map fields like in Outlook.

ArbiterPay/RefPay instructions

Go to    or    (goes to same site)

Click sign up.Follow the instructions.

Note: Make sure you remember your 4 digit ID number.

Make sure you remember your username and password for future reference

After you have completed this, go the arbiter and click Refpay / ArbiterPay.

Put in your username and link our group to Refpay.

You will need your 4 digit pin for this.


You are now ready to be paid.


One more step to get the Refpay Debit card.

Go to and click sign up.

At the bottom of the screen you will see order Refpay debit card.

Click that and print the form.

You will need to mail it in or fax it in.

They plan to have an online order form available very soon!


Once money had been transferred to your account, you will need to do the following to get your money


Go to  or

sign in and go to transfer funds.

Transfer the funds to the desired account.

Link your ArbiterSports and ArbiterPay accounts, then choose which option you want to use to receive your payment; electronic transfer (manual transfers are no charge to you, automatic transfers have a $1.50 transfer fee), check ($5 transfer fee), or ArbiterPay debit card (no charge).

How do I sign up for an ArbiterPay account?

To sign up for an ArbiterPay account, follow these steps:

  1. Go to and click on the red “Sign Up Today” banner
  2. Select the option of Sports Official.
  3. Fill Out your User Information, such as name, date of birth, Social Security Number, etc.  (Fields marked with an * are required fields, and must be filled out before proceeding.
  4. Enter your physical and mailing address information.
  5. If you have your bank account information available, you can enter in your account information.  This is not required info, but it allows you to receive payments direct deposit, or by requesting an electronic ACH transfer of funds to your bank account.  If you wish to skip this step, click the Next button.
  6. Choose a Security question for account verification purposes.  Your answer is used to verify your identity and authorize changes to your account when necessary.
  7. Pick your ArbiterPay username and login information.  For usernames, we recommend using an email address, such as the same email address you use for ArbiterOne.  Your Security Key is a numeric PIN code, which is separate from your account password, and is used to authorize transactions within your ArbiterPay account.If you receive assignments through ArbiterSports, you can also provide your ArbiterSports username and password, to automatically link your accounts together.
  8. As the final step for registration, you can accept the Terms & Conditions for new users, and your account will be created immediately.*

ArbiterPay FAQs

How much does ArbiterPay cost? 

ArbiterPay is FREE for Sports Officials. There are no monthly account fees, setup fees or hidden charges. Officials can select optional upgrades that have minimal costs but no upgrades are required to receive payments through ArbiterPay.

Effective Apr 1, 2010 Officials no longer have any restrictions on the number of transfers they can make to their Bank Account or ArbiterPay Debit Card. Officials who desire to receive payment by check will continue to be assessed a reasonable transaction charge. Minor accounts will no longer be offered as part of the ArbiterPay suite of products.

If your service is FREE, how does ArbiterPay make money? 

The league, school or association you officiate for is assessed a per transaction charge each time a payment is credited to your ArbiterPay account.

Who sends 1099’s at year’s end? 

ArbiterPay provides a tax reporting tool that schools, leagues and associations may utilize if they choose. At year’s end, Groups process tax forms and you will get notified a new 1099 has been placed in your personal tax folder inside ArbiterPay. Groups who choose not to utilize the ArbiterPay tax module will continue to send 1099’s as they always have.

Are all payments combined into one 1099 at year’s end?

Payments are NOT combined with other payments made by different schools, conferences or associations with a separate Tax ID when ArbiterPay clients continue to issue their own 1099s.  Over 75% of ArbiterPay clients fall into this category.  Schools/conferences can require that ArbiterPay issue their 1099s.  Payment totals for 1099s are combined for those clients that choose this option.

How does ArbiterPay work?

Your organization will create a RefPay account from which funds are transferred to officials. Officiating funds are then sent to this account, either by check or electronically as often as needed. Officials also create an account at Within and other popular products, you are then able to make payments to officials with a single click. Immediate confirmation of payment is displayed on-screen and many reports are available to track batch payments and remaining balances.

Am I required to have an ArbiterPay debit card?

Attaching a debit card to your ArbiterPay account is completely optional. To access your money instantly an ArbiterPay debit card is the only mechanism that provides the framework to give you instant access. Otherwise, you have the option to transfer funds by EFT (Direct Deposit) to your bank or you can request a physical check be mailed to your home.

How come I can’t access my account immediately after I sign up?

After registering for an account you will receive a message notifying you that access will take up to 24 hours before you can access the system. ArbiterPay operates under very strict government regulated guidelines. Those guidelines require us to verify information provided on the applications submitted. If you register after hours or on the weekend, you will be contacted the next business day with your login information. After the initial setup you’ll be able to access you account any time you want 24 hours a day, 7 days a week, 365 days a year.

Can I set my own username and password?

Yes – we strongly recommend using your e-mail address as your username and setting a secure password.

How am I protected?

ArbiterPay takes privacy and security very seriously. ArbiterPay is designed to protect all parties. Our Privacy Policy is TRUSTe certified and the website is secured by McAfee and GeoTrust, both industry leaders. All ArbiterPay funds are held in escrow and managed by a Trust Bank and are never in the possession of ArbiterPay management or employees. Best of all, ArbiterPay is majority owned by the NCAA, a company you can rely on.

RefPay is now ArbiterPay?

Yes, RefPay is now ArbiterPay. The name change took place in January of 2014.

Why do you need my social security number?

Your social security sumber is required for income tax reporting purposes. ArbiterPay takes privacy and the protection of your personal information very seriously. Every precaution is taken to ensure information transmitted over the Internet is encrypted and secure. If a breach of Security were to ever occur, ArbiterPay carries the appropriate insurance and bonding to ensure all parties would be made whole.

Who can register for an ArbiterPay account?

Any Sports Official, Referee, Umpire, Judge, Arbiter or Sport Support Personnel can register for an ArbiterPay account. Anyone who prepares, facilitates or cleans up after a sporting event is eligible to be paid through the ArbiterPay system.

Is there a user manual for sports officials?

The ArbiterPay system is extremely easy to learn and use. Any Sports Official can access the Quick Start Guide that will answer almost any question by visiting the Forms link on the Contact tab. You can reference the guide as needed or send an internal message to our customer support line for any additional help.

Are there age restrictions for ArbiterPay account holders?

There are no age restrictions for someone to use the ArbiterPay Payment Network. Young and experienced officials alike can enjoy the benefits of being paid in a fast, easy and secure manner.

Can all the associations I work for pay the same account?

Absolutely! The days of getting 15 checks from 15 different associations or schools are over. One ArbiterPay account is all you need to be paid by multiple groups.

Is my money FDIC insured?

Yes – protecting clients’ funds is of vital importance to ArbiterPay. As your agent, we place your funds in a pooled escrow account at an unaffiliated FDIC-insured trust bank(s) or savings institution(s), which is eligible for pass-through FDIC insurance coverage. Your balance placed at the bank is subject to FDIC pass-through deposit insurance coverage, along with any other deposits you hold at that bank, up to a total of $250,000.

How do I apply for an ArbiterPay Debit MasterCard?

To apply for an ArbiterPay Debit MasterCard, Logging in your ArbiterPay account at By default, you will be in your Accounts tab already. Below, you will see a button to Request Card and proceed to click on it.

How long does it take to receive my funds?

Receiving your funds varies based on the method you chose to receive your funds. Refer to the Transaction Charts to get an idea of when you will receive your funds.

Why don’t I see a payments tab when linking ArbiterSports to RefPay?

If you do not see the Payments tab in your account your Assigner is not using the ArbiterPay module. If your assigner does not use the module, you do not need to link your accounts. If you are a part of more than one group, there may be a chance your other Assigner uses the ArbiterPay module and wants you to link your accounts. Contact your Assigner or login to your other accounts to see if they use the ArbiterPay module and attempt to link your accounts there.

Does ArbiterPay issue payments?

ArbiterPay is not responsible for your payment. ArbiterPay handles the transaction between the Payor and Payee. If you have not received payment in your ArbiterPay account, the Payor has not paid you. Please contact the Payor to send your funds to ArbiterPay. Once they are in ArbiterPay, you will be able to transfer those funds by your preferred method.


Arbiter Training Resources

Below are resources to aid in the transition to Arbiter for OHSAA officiating assignments. As announced in October 2015, all regular season officiating contracts are to be sent through Arbiter beginning with the 2016-17 school year.

1)    Training Video by Terry Williams – Basic setup of Arbiter from logging in to accepting contracts. 36:31 in length


2)    Using ArbiterSports Presentation – Basics on how to set up your profile for the first time.

  1. PDF Format:
  2. PowerPoint Format:

3)    How to Set Up ArbiterPay – Steps and screenshots to set up an ArbiterPay Account.


4)    OHSAA ArbiterSports Resource Center

  1. For Officials:
  2. For Assigners:

5)    ArbiterSports Support

Phone – 800-311-4060

Email –

  1. ArbiterPay Payment Methods

If you officiate for schools that are paying their officials through Arbiter, there are 4 payment methods to choose from:

1)    Manual transfer – Free

Official logs in to their ArbiterPay account, selects the banking account and amount to transfer, and then submits the transaction.

2)    Auto Sweep – $1.50 per transaction

The Auto Sweep method allows an official to determine settings for an automatic transfer from their ArbiterPay account to the banking account of their choice. Officials can set the Auto Sweep settings to transfer after the balance reaches a certain amount or on a certain date.

3)    Debit Card – $4.95 one-time issuance fee

Officials can choose to have an ArbiterPay debit card issued to them. Once the card is issued, all ArbiterPay funds are automatically transferred from an official’s ArbiterPay account to the debit card. The official does not have to pay any transactions; the money is transferred to the debit card every time there are funds sent to the official’s ArbiterPay account.

4)    Paper check – $8.50

Officials can elect to receive a paper check. Similar to the Auto Sweep, officials can determine when they want to be sent a check.

These options can be accessed in your ArbiterPay profile by selecting “My Profile” on the left side menu, selecting “My Preferences” along the top of the page, and then to change your preferences click “Modify” in the bottom right corner of the page.

  1. ArbiterPay and 1099s

For officials that received over $600 in payments in a calendar year from ArbiterPay will receive a single 1099 from ArbiterPay.

Schools that pay officials through ArbiterPay have the option to allow or decline ArbiterPay to generate 1099s for their officials. If a school elects to generate their own 1099s, that school’s amount will be deducted from your ArbiterPay 1099.

  1. Using ArbiterOne via Mobile Phone

If you visit on your mobile phone, after you log in you will notice the website gives you an option to log in to either the “Mobile Site” or the “Full Site”

If you log in to the mobile site, the website will prompt you to sign-in/sign-up for ArbiterConnected. ArbiterConnected is Arbiter’s enhanced mobile phone platform and there is an annual service charge for this. You do not need to sign-up for ArbiterConnected to view your ArbiterOne profile on your phone.

If you log in to the full site, you will view the website just as it is on your desktop, laptop, or tablet computer. There is no charge for this.